ok baze's commitment to responsible gaming
Enjoy entertainment on your own terms. ok baze believes that gaming is fun only when it is done consciously and within set limits.
Gaming is for entertainment — not addiction
Your enjoyment is our main goal at ok baze. Slots, casino or sports betting — all types of gaming should be enjoyed within a set budget and time limit. When gaming goes beyond those bounds and creates financial or mental stress, it is no longer entertainment.
We want every user to make informed decisions. ok baze's Terms and Conditions clearly state that participation on this platform requires you to be 21 years of age or older. We strictly follow an age verification process to prevent access by minors.
Responsible gaming is not about restrictions — it is a conscious step to protect yourself. How long you play, how much you spend and when you take a break — these decisions should be in your hands. ok baze helps you maintain that control.
Read our Privacy Policy to understand how your personal data and account information are managed. Transparency is very important to us — especially when you want to make changes to your account or set limits.
Users often wonder how to set deposit or withdrawal limits, how to put their account on a break, or how to get support. Detailed answers to these common questions are available in our FAQ section.
Set your own limits
ok baze provides you with a number of practical tools to help you keep your gaming experience safe.
Deposit limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Depositing beyond this limit will not be possible, keeping your budget protected.
Session time limit
Decide in advance how long you will play in one session. When the set time is up, a break notification is shown to keep you aware.
Self-exclusion
Block your account completely for a set period of time. During this period, logging in or placing bets will not be possible.
Loss limit
Set a maximum amount you can lose within a given period. Once the limit is reached, gaming stops automatically.
Reality check
At regular intervals, a message appears showing the time and amount spent in your current session. This keeps you aware of your activity.
Get support
Contact our support team at any time via ok baze's 24/7 live chat or email. Support is available in Bengali.
When do you need to be careful?
If you experience any of the following, it is a sign that your gaming habits need to change and it is time to seek support.
You keep coming back to try to win back lost money and place larger bets each time.
You are spending more time gaming by cutting back on time with family, friends or work.
You are betting with money meant for food, rent or other essential family expenses.
You feel irritated, anxious or restless when you are unable to stop gaming.
You are hiding the amount you play or spend from family members or people close to you.
You are playing with borrowed money and trying to pay off that debt through gaming.
You have decided to stop gaming but keep failing to do so.
Reach out for support
You are not alone. The ok baze support team and the people around you can be your greatest resource.
ok baze live chat
Contact us at any time of day or night via our 24/7 live chat. Skilled support representatives are always ready to help in both Bengali and English. They will assist you with setting limits or activating self-exclusion.
Family and loved ones
Talk openly with a family member or trusted friend. The support and understanding of someone close to you can be just as effective as professional help. Share what is worrying you.
Professional counselling
Reach out to a mental health specialist or addiction counsellor. In Bangladesh, a number of mental health organisations and government hospitals offer this type of counselling either free of charge or at low cost.
Write to ok baze's email support at: [email protected] — we handle all responsible gaming-related requests on a priority basis.
ok baze's promise
ok baze believes that a responsible platform is one that earns trust over the long term. We do not only want to provide entertainment — we want every user to have a safe and balanced gaming experience.
Our technology team works continuously to detect unusual gaming patterns and provide direct support to users when needed. Account verification, age checks and processes against suspicious activity are all active.
Remember — there is no guarantee of winning in gaming. Every bet carries the risk of losing money. Only play with money whose loss will have no impact on your daily life.
If you have any questions about the content of this page or need help using any of the tools, contact our support team — we are always ready to help.
Questions about responsible gaming
Go to the Settings section of your account and look for the "Responsible Gaming" option. From there you can set a daily, weekly or monthly deposit limit. If you have any trouble, contact us via our 24/7 live chat or email — we will assist you promptly.
Self-exclusion is a tool that lets you block your own account for a set period of time. During this period, logging in or placing bets is completely impossible. Contact our support team for details on available self-exclusion durations.
Start by speaking with that person directly and with empathy. Let them know about the responsible gaming tools available at ok baze. If needed, seek help from a professional mental health counsellor or family support. Our support team can also offer guidance on this.
No, not at all. To open an account and take part in any form of betting or gaming at ok baze, you must be at least 21 years old. An age verification process is in place at registration, and accounts that appear suspicious are reviewed.
When a session time limit is set, you receive a notification when the time is up so you can make a conscious decision about what to do next. If you prefer, you can choose the full self-exclusion option, which deactivates your account completely for a set period.
Our support team is active 24 hours a day, 7 days a week. You can reach us immediately via live chat or by writing to [email protected]. Support is available in both Bengali and English.